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This store has earned the following certifications.
High Mountain Oolong Tea: Immerse yourself in the refined essence of our High Mountain Oolong Tea, handpicked from the prestigious Himalayan plantations. This loose-leaf Oolong tea offers a light and floral-fruity character, renowned for its subtle flavors, and with a high caffeine content, it's your ideal morning companion.
Directly Sourced from Premium Plantations: Experience the finest Whole Loose Leaf Tea, sourced from premium Indian plantations. Vacuum-sealed and packed within 24-72 hours of harvesting, it offers garden-fresh aroma and taste. Savor 100% pure tea, packed in a 3-layered moisture-resistant resealable bag for lasting freshness. Preparation: 2g of loose leaf | 200 ml water at 100° C | 3 - 5 mins.
A Brand with a Billion Dreams: VAHDAM India is one of India's largest digitally native, global brands, shipping to over 3 million customers across 130+ countries. With an aim to bring India's finest Teas, Brew Ware, Spices & Herbs to consumers across the world under a home-grown, sustainable label with a strong commitment to people and planet.
Ethical, Direct & Fair-Trade: Our innovative supply chain model ensures that you get the freshest cup of tea and our farmers get a better price for their produce. 1% of our revenue is redirected towards the education of our tea growers' children with our social initiative, Teach Me.
We Care for People & Planet: We are now a proudly carbon-neutral & a plastic-neutral brand. We measure our overall carbon & plastic footprint & offset it via our investments in environment sustainability initiatives in India.
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We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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